How we can help you

Our Services

Our Lowest Price Guarantee

LIVE Product Specialists

Access to free Computerized Research of over 400,000 products

Access to free Case Histories of 3,000 Successful Promotions

Access to free Samples & Catalogs

Access to 7,000 sq. ft. Fully Staffed Graphics & Printing Department

How to submit artwork

Access to electronic on-line ordering

World Wide Shipping

Terms & Conditions

Customer Guarantee

Lowest Price Guarantee!
If you can find any lower catalog price on any promotional product that you you purchase from us then we will refund 110% of the difference!

Casad Lowest Price Guarantee is limited to only registered ASI Products within the Promotional Product Industry and is valid only within 30 days of purchase. This guarantee also excludes advertised specials and closeouts.

Do you want 80-100 promotional product SPECIALS faxed or emailed to you every month ? click here.gif (1438 bytes)

LIVE Product Specialists
Let a live product specialist show you around our website's 15 product classifications, 300 product categories, 400,000 products.

LIVE Product Specialists can help you find things faster and with less confusion. Many times, the live product specialist can help you zero in on exactly what you are looking for while explaining issues concerning pricing, artwork, samples, delivery times, and shipping.

CALL 1-800-832-5259 for access a LIVE product specialists or click here.gif (1438 bytes) to have LIVE specials contact you at a scheduled time.

Free Computerized Research
Computerized Research of 400,000 Products,
Finds just the Right Product for You in Minutes!

If the right product is not available in our online product catalog, just contact us and tell us what you want and we'll use the world's largest database of promotional products to find it automatically. Our systems acts as an electronic catalog, so once you specify what you'd like, we'll use our computerized database to search through 375,000 promotional products!

We can search for you by:

  • Products
  • Ideas
  • Budget
  • Color
  • Shape
  • Origin of Product
  • Imprint Color
  • Union Label
  • Delivery Time

....and a dozen other criteria to meet your exact promotional challenges quickly! The most complex searches in just minutes!

Let us help you launch the most creative, cost efficient and effective promotions ever!

Free Case Histories
of Successful Promotions

Featuring the Industries Best-Working and Award-Winning Promotional Ideas!

Brainstorming made simple.
Our Computerized reference files can help you generate ideas that will help improve your program planning capabilities. We have over 3,000 of the industries best, most successful promotions collected from 20 years of success stories from industry suppliers, salesmen, industry magazines and industry award winners.

Free service for our customers.
In just minutes, we can find information on business grand openings special events, safety and motivation programs and many more. We can sort by target audience, type of promotion, business or industry, and word search. We can match your needs using word search functions to sort by keying in words such as ''golf'' or ''Christmas''. Within seconds, winning ideas pop up that meet your specific criteria

Free Random Samples
and Catalogs
!
Samples

Random samples are almost always available for each product. We send a random sample to you before production begins on all orders to avoid any misinterpretations of product specifications. If you would like a random sample before ordering, we will be happy to send it for your inspection. Normally, there is no charge for a sample.

Catalogs
We will be happy to send catalogs or color catalog sheets on any product we have in our extensive catalog research center to you.

Art & Printing Department
Our in-house team of creative art professionals and our seven thousand square foot graphic design and printing facility are ready to assist you quickly and professionally. Imprinting is available in over 50 colors including neon, metallic and custom colors to match your corporate colors. A great many different stock typestyles allow you to be as unique as you want without paying extra set-up charges. Small art orders or small budgets are no problem! We welcome your unique requirements.

Our knowledgeable staff can create original designs and logos or re-create & clean up existing artwork. Our focus is always on quality and service!

Artwork
Production times are based on submissions of sharp, high-contrast, color-separated, black and white, reproducible art (camera-ready) which needs no touch-up. Slight modifications to art may be necessary to produce the best results, depending on the item chosen and the imprinting method required. In addition unless exact size is requested, art will be reduced or enlarged to an appropriate size for the item.

If camera-ready artwork cannot be supplied, our art department is equipped to perform this service.


Camera-ready art is not:

  • Photocopies of any type

  • A fax

  • Business cards or other printed pieces

  • Laser-printed copy less than 1,000 DPI

  • Components which need resizing & repositioning

  • Artwork with pasted and lumpy components

  • Artwork with smudges or marked with pen or pencil

  • Continuous tone images; i.e., black & white and color photographs


Our art department can prepare
artwork for you.

If you need help preparing artwork our art department will make sure your message is done properly for the imprinted medium, and on time! We will be happy to quote your needs.

Submitting Artwork
When submitting artwork follow these guidelines to ensure your imprint looks as clear and crisp as possible.

  • Be sure images are in black on a clean white background

  • If you are combining type and graphics, and they've been printed out separately, be sure that every image is placed where you like it within the confines of the product's imprint area. Affix each element in position with spray adhesive or rubber cement.

  • When supplying computer-generated art, output to a laser printer with at least 1,000 DPI (dots per inch). Although most typical office laser printers produce 300 DPI, which is fine for most other applications, it is not high enough resolution for camera-ready art.

  • Be sure you've marked it for color either on a photocopy of the original or on the original itself in non-reproducible pen/pencil.

  • If artwork contains complicated separations of colors, you'll need to supply a separate piece of artwork for each color: Many computer software graphics packages today offer this ability.


Electronic
On-Line Ordering

Place your order into the shopping cart and send it to us electronically! The total dollar amount shown in the shopping cart does not include any application art charges. 


World Wide Shipping
All customers quotes and pricing in our on-line catalog is priced without shipping. We will be happy to work with you to quote your shipping services.

Delivery typically in 2-4 days*
*If no delays in customs
*Longer in remote areas of the world

Up-to-the minute package status tracking

Delivery of virtually any size and weight package

FedEx International priority services are door-to-door, customs cleared

Delivery to over 200 countries

USA outbound shipments to more than 50 cities in Europe arrive by noon the second business day.

Shipping Within the USA
Items shipped within the USA are shipped United Parcel Service (UPS) ground or by common carrier. Overnight service with choice of UPS or Fedex

Terms and Conditions
The acceptance of the order and method of payment will be subject to Casad Promotional Products credit department approval.

First time orders normally require pre-payment. Open account status can be granted with proper credit references.

Please fax or e-mail attention to credit department for credit application. Our fax number is: (419)586-6589. E-mail. We also accept bank wire transfers, letter of credit

Customer Guarantee

Casad Promotional Products wants you to be completely satisfied with our service and every promotional product you select. Satisfaction comes from our meeting your exceptional customer service.

We take every possible measure to ensure accuracy on every order. Each order  that is placed with us is totally custom. We will provide computerized  quotes, order acknowledgments, art approvals, and shipping acknowledgments to keep you informed of the status of your order.

Random samples are almost always available for each product. We send a random sample to you before production begins on all orders to avoid any misinterpretation of  product specifications. If  the customer elects to skip any of the above ordering procedures that assures accuracy, our complete satisfaction guarantee will be voided.

 


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